Terms of Service

1. Legal Entity

VIAOS is a brand operated by Virtual Impact Group LLC. All services are provided by Virtual Impact Group LLC.

2. Acceptance of Terms

By accessing or using VIAOS at https://viaos.co, you agree to these Terms of Service. If you do not agree, do not use the service.

3. Service Scope

VIAOS provides CRM and lead workflow tools. Features may evolve over time to improve reliability, security, and performance.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

5. Acceptable Use

You agree not to misuse VIAOS, interfere with platform operations, or use the service for unlawful activities.

6. Third-Party Integrations

VIAOS may integrate with third-party providers such as Meta, Supabase, Twilio, Vercel, and Railway. Their services are subject to their own terms and policies.

7. Disclaimer and Liability

VIAOS is provided on an "as is" and "as available" basis. To the fullest extent allowed by law, Virtual Impact Group LLC disclaims warranties and is not liable for indirect, incidental, or consequential damages.

8. Call Recording, Consent, and Responsible Use

VIAOS may provide tools that allow users to place, receive, monitor, record, transcribe, analyze, or log telephone calls. The user is solely responsible for determining whether any call may be recorded, monitored, or analyzed under applicable federal, state, local, and international laws.

By using VIAOS, the user agrees that they are solely responsible for providing any legally required notice, disclosure, and/or consent to all call participants before recording, monitoring, transcription, or analysis begins.

VIAOS does not guarantee that use of the platform will satisfy any call recording, wiretapping, telemarketing, TCPA, consent, privacy, insurance, or communications compliance obligation. The user is responsible for using the platform lawfully and responsibly.

If a user, agent, employee, contractor, or representative fails to provide any required disclosure or obtain any required consent, the user accepts full responsibility and liability for that failure, including any claims, penalties, damages, regulatory actions, or disputes arising from the call.

The user agrees to indemnify and hold harmless VIAOS, its owners, operators, affiliates, employees, contractors, and service providers from any claim, loss, damage, penalty, cost, or expense arising from the user's failure to comply with applicable call recording, consent, telemarketing, privacy, or communications laws.

By creating an account, clicking "I agree," accessing the platform, or using any VIAOS calling feature, the user confirms that they have read, understood, and accepted these obligations.

9. Contact

For questions regarding these Terms of Service, contact Virtual Impact Group LLC at:
franciscocardenaswork@gmail.com
Website: https://viaos.co